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TRI Health Card Saver

  24/7 Access to Licensed Physician’s



Telehealth services are available to you at home, work, or wherever you may be.

You can connect via telephone or online video, free of charge, with our network of physicians for informational or diagnostic consultation.  This service is a convenient and inexpensive alternative to non emergent Emergency Room, Urgent Care or Physician office visits.  Telehealth provides the least expensive and most convenient care.

Telehealth offers 24/7 access to its proprietary nationwide network of U.S. licensed physicians for telephone and online video consultations. Physicians provide specific answers to medical questions and advice regarding non-emergency, routine medical conditions. Physicians discuss symptoms, recommend treatment options, diagnose many common conditions, and prescribe medication when appropriate.

Telehealth can provide medical diagnosis and treatment for common ailments such as:


Cold and flu symptoms



Poison ivy

Pink eye

Urinary tract infection

Respiratory infection

Sinus problems

Ear infection

Many other non emergency acute medical conditions

  • On-demand healthcare– wherever and whenever you need, as often as you need

  • Access to a physician from anywhere via telephone or online, 24/7

  • Physicians discuss symptoms, recommend treatment options, diagnose many common conditions, and prescribe medication when appropriate.  Never wait for a doctor again!

  • Save money by avoiding unnecessary doctor’s office or ER visits

  • Our network of physicians is U.S.-based, licensed, board-certified, rigorously credentialed and experienced

  • Instant, affordable treatment for all ages – from children to senior citizens

  • Powerful online health tools that empower members to lead healthier, more productive lives

  • Prescriptions phoned into your local pharmacy for pickup

  • HIPAA compliant and confidential

  • Free Electronic Health Record (EHR) – Store, manage, and share your medical records from one central location


Do I talk to “real doctors”?
Yes. Teladoc members only talk to actual doctors who are U.S. board-certified internists, state-licensed family practitioners, and pediatricians licensed to practice medicine in the U.S. and living in the U.S. When you request a consult, Teladoc will connect you with a doctor licensed in your state.

What are some of the common conditions Teladoc treats?
Common conditions include sinus problems, respiratory infection, allergies, urinary tract infection, cold and flu symptoms and many other non-emergency illnesses.

Can Teladoc handle my emergency situations?
Teladoc is designed to handle non-emergent medical problems. You should NOT use it if you are experiencing a medical emergency.

Can I speak with a specialist?
You cannot request to speak with a specialist directly, but our doctors may be able to provide guidance on the type of specialist you should see.

Can I request a particular doctor?
You cannot request a particular doctor. Teladoc is designed to support your relationship with your existing doctor. It is not a means of establishing an exclusive relationship with one of our doctors. Please know that all Teladoc doctors are highly qualified and go through rigorous training and credentialing. We have the largest physician network of any telehealth provider with board-certified, state-licensed doctors.

Can I get a prescription?
Teladoc does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. Teladoc doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac and Zoloft which are drugs that are harmful due to their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by Teladoc doctors.

View the current list of DEA controlled substances »

Where do the prescription drugs come from?
Teladoc does not dispense prescription drugs. Our nurses call the prescription into the local pharmacy of your choice.

Is my electronic health record kept private?
Health records are kept totally private and we employ robust encryption methods to protect your personal information. You determine who can see the information in your record.

Can I be turned down for a pre-existing condition?

We do not turn patients away because of pre-existing conditions.

Can I call Teladoc outside of the United States?
You can request a Teladoc consult from anywhere in the U.S. You will speak with a doctor licensed in your home state. You must have a U.S. address and a U.S.-based phone number for the doctor to call back at the time of consult.



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